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Legal Notice
If you wish to cancel a booking made through our website, in-person, or phone call you to need to send us a written cancellation note as follows:
- Written notice to be sent from your registered email address to booking@easygoholidayhomes.com
- Clear instruction/request to cancel the reservation
Cancellation request made 14 days prior to check-in date:
Full Refund
Cancellation request made less than 14 days prior to check-in date:
No refund if you cancel less than 14 days before check-in
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At EasyGo Holiday Homes we believe to be transparent about how we conduct our business. This Privacy Policy explains how we collect and use your personal data.
What kind of personal data do we conceivably gather from users visiting our website or app?
- Your name and contact details such as email address, phone number or company details
- Information that enables us to verify you’re identity such as your date of birth
- Your nationality and information from related documents such as your passport or ID
- Your gender
- Your billing information, transaction, and payment card details
- Your contact or transaction history with us
- Your social media profile, if you share it with us
- Information about how you use our website, communication, and other systems
- Your responses to polls, advertisements and promotions
How are your private details gathered?
- The majority of your personal data is directly obtained from you either in person, over the phone, over email, or on a website.
- Personal data is submitted when registering on our website, signing up for our newsletter, or filling out the “List a Property” form.
How do we protect the privacy of your personal information?
- Adequate security measures are in place to guard against the loss, misuse, or unauthorized access of any personal information.
- Your credit card details and other sensitive data are encrypted using a Secure Socket Layer (SSL). No transactions are saved or processed on our systems; instead, all transactions are conducted through a gateway provider.
- Security measures are also in place for data security breaches. Your personal information will only be processed in an authorized manner and is subject to a duty of confidentiality.
Marketing communication from EasyGo:
- Your personal information might be used to contact you with updates about our services or special offers through email, phone, or SMS.
- You can unsubscribe from marketing messages at any time by sending an email to info@easygoholidayhomes.com or by clicking the “unsubscribe” link in the emails.
We may disclose your personal information to:
- Third parties assist us in providing our services as a provider of holiday homes, such as website vendors and payment service providers, etc.
- Banks
- Credit reference agencies
- Social media sites you choose to link to your account
How long do we keep your personal data on file?
- Consumer Protection Standards (CPS) mandate that all information and documents be safely stored for a minimum of five years following any last contact with you.
Do we use cookies?
- Cookies make it possible for us to keep track of and manage the items in your shopping basket. They also assist us in understanding your preferences based on past or present site activity.
- You have the option of having your computer alert you each time a cookie is transmitted or disabling all cookies.